Privacy Policy
At Glory Fashion, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services. By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our website or make a purchase, we may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and delivery address
- Payment details (processed securely)
- Order history and purchases
Non-Personal Information
- IP address
- Browser type and version
- Device information
- Pages visited on our website
- Time spent browsing
- Cookies and tracking technologies
How We Use Your Information
The information we collect is used to provide you with a smooth, secure, and personalised shopping experience. We only use your personal data where we have a lawful basis to do so and for purposes that are relevant to our business operations.
Your information may be used to:
- Process and fulfil your orders.
- Arrange delivery and updates.
- Respond to customer enquiries.
- Prevent fraudulent activity.
- Improve website functionality.
- Personalise content & products.
- Send service communications.
- Send promotional emails (if consented).
- Comply with legal obligations.
We do not use your personal information for purposes that are incompatible with those described in this Privacy Policy.
Cookies
Like many modern websites, Glory Fashion uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors interact with our website.
Cookies may be used to:
- Remember your shopping cart and browsing preferences.
- Save login information where applicable.
- Improve website speed and functionality.
- Analyse visitor behaviour and website performance.
- Measure the effectiveness of marketing campaigns.
- Deliver personalised content and product recommendations.
Some cookies are essential for the website to function properly, while others help us improve our services and customer experience.
Sharing Your Information
Your privacy is important to us, and we do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only when necessary with trusted third-party providers who help us operate our business, including:
- Secure payment processing providers.
- Delivery and courier companies responsible for shipping your orders.
- Website hosting providers and technical support partners.
- Marketing platforms that assist with email communications where you have provided consent.
- Professional advisers such as accountants or legal representatives where necessary.
- Government authorities or regulatory bodies where disclosure is required by applicable law.
All third-party service providers are expected to process your information securely and only for the specific services they provide on our behalf.
Data Security
Protecting your personal information is a priority at Glory Fashion. We implement appropriate technical and organisational security measures designed to safeguard your data from unauthorised access, misuse, alteration, disclosure, or destruction.
- Secure server infrastructure
- Encrypted payment processing
- Access controls for personnel
- Regular security monitoring
While we take reasonable precautions, no system can guarantee absolute security. Please protect your account credentials.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, regulatory, accounting, or tax obligations.
- Order info for tax compliance
- Comms for dispute resolution
- Marketing prefs until unsubscribed
Once no longer required, information is securely deleted or anonymised.
Your Rights
Under applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), you may have several rights regarding your personal information.
These rights may include the ability to:
- Request access to your data.
- Correct inaccurate information.
- Request deletion of data.
- Restrict or object to processing.
- Withdraw marketing consent.
- Request data portability.
We will respond to eligible requests within the timeframes required by applicable law.
Third-Party Links
Our website may include links to third-party websites or services. These operate independently and have their own privacy policies. Glory Fashion is not responsible for the content or privacy practices of external websites. We encourage you to review their policies before providing personal information.
Children's Privacy
Glory Fashion's website is intended for individuals aged 18 and over. We do not knowingly collect personal information from children. If we become aware that a child's info has been submitted without authorisation, we will delete it promptly. Parents are encouraged to contact us if this occurs.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect operational or legal changes. Updates will be published on this page. Continued use of our website constitutes acceptance of the revised Policy.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or how we process your data, our team will be happy to assist you.